Policies

What you agree to, how the exam is run, and what happens if something goes wrong.

• Candidate Agreement & Code of ConductThe binding agreement every candidate accepts before sitting an AIPA exam: identity, confidentiality, conduct, and what happens on a breach.v2.0
• Exam Rules & Online ProctoringHow the online, proctored exam runs: your room and equipment, what is monitored, timing, breaks, and what happens if your connection drops.v1.0
• Identity VerificationWhy we check your identity before the exam, what we accept, how a person reviews it, and how long we keep the images.v1.0
• Retake PolicyHow often you can re-sit, how long to wait between attempts, and why the limits exist.v2.0
• Refund PolicyWhen exam access and other purchases can be refunded, and what happens if something goes wrong on our side.v2.0
• Accommodations PolicyReasonable adjustments for candidates who need them — what we offer, how to ask, and how your information is protected.v2.0

Using the title, keeping it current, and how anyone can check it.

• Credential & Mark Use PolicyHow holders may use AIPA credential titles, designations, badges and logos — and what counts as misuse.v2.0
• Credential Verification & Public RegisterWhat anyone can see when they check an AIPA credential, what each status means, and how the record is protected.v1.0
• Recertification PolicyHow to renew an AIPA credential each year: continuing education or re-examination, the renewal window, and what happens if it lapses.v2.0
• Code of Professional ConductThe standards every AIPA credential holder agrees to uphold in their professional work, and how conduct complaints are handled.v1.0
• Certification Scheme — Certified AI Practitioner (CAIP)What the CAIP credential certifies, who it is for, how the exam is structured, and how it is maintained.v2.4

How decisions stay impartial, and how to challenge one.

• Impartiality & Non-discriminationHow AIPA keeps certification decisions objective, free from conflicts of interest, and open to everyone on equal terms.v2.0
• Independence of Training & CertificationWhy studying with AIPA gives you no advantage in the exam — and how we keep the exam honest.v1.0 · effective 1 June 2026
• Exam Security, Misconduct & SanctionsWhat counts as misconduct, how suspected misconduct is investigated, and the sanctions that can follow.v1.0
• Appeals & ComplaintsHow to challenge a decision (appeal) or raise a concern (complaint), the deadlines, and how each is handled.v2.0
• Use of AI & Automation in AssessmentExactly where software and AI are used in our certification process, and the decisions that are always made by a person.v1.0

Your data, your rights, and the terms of using the platform.

• Privacy NoticeWhat personal data we collect, why, who we share it with, how long we keep it, and your rights.v2.0
• Terms of ServiceThe terms that govern your account and your use of the AIPA platform, courses and exams.v2.0