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Version 2.0 · effective 3 November 2026

Impartiality & Non-discrimination

How AIPA keeps certification decisions objective, free from conflicts of interest, and open to everyone on equal terms.

Our commitment

Every AIPA certification decision is based only on whether a candidate meets the published competence criteria — never on commercial, financial, or personal pressure. The value of the credential depends on this, so impartiality is non-negotiable.

How we protect it

Results are scored against a pre-set, criterion-referenced pass mark; no individual can change a result outside the documented review and appeals process.

Everyone involved in writing, reviewing, or deciding declares conflicts of interest and is recused where a relationship to a candidate exists.

Independent oversight of impartiality is provided by the Impartiality Committee, whose members do not have a financial stake in how many people pass. It reviews the risks to impartiality at least once a year and the actions taken on them.

Vendor neutrality

AIPA does not sell an AI model or cloud platform, so it can assess competence across every tool without favouring one. Access to certification is never conditional on membership, on buying training, or on using any vendor's products.

Non-discrimination

Certification is open to every individual aged 18 or over who meets the published requirements, regardless of nationality, race, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, marital or family status, or background. Fees, rules and standards are the same for everyone.

We monitor results for unexplained differences between groups, using demographic data that candidates choose to give us, and review any question that performs differently for comparable candidates. Reasonable adjustments are available to anyone who needs them (see Accommodations).

Raising a concern

If you believe a decision was influenced by a conflict of interest, bias or discrimination, tell us through the Complaints page. Concerns about impartiality are reviewed by someone outside the team involved, and reported to the Impartiality Committee.

This policy is provided for transparency and is not legal advice. Where local law grants you stronger rights, those rights prevail.